appeal Archives - Wylie Communications, Inc. https://www.wyliecomm.com/tag/appeal/ Writing workshops, communication consulting and writing services Tue, 16 Jan 2024 14:06:30 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 https://www.wyliecomm.com/wp-content/uploads/2018/10/cropped-wci-favico-1-32x32.gif appeal Archives - Wylie Communications, Inc. https://www.wyliecomm.com/tag/appeal/ 32 32 65624304 How to appeal to fear https://www.wyliecomm.com/2022/02/appeal-to-fear/ https://www.wyliecomm.com/2022/02/appeal-to-fear/#respond Sat, 12 Feb 2022 12:19:12 +0000 https://www.wyliecomm.com/?p=28887 Make ’em sick, make ’em well

Anger and anxiety are the No. 1 attribute of messages that get shared, found Jonah Berger and Katherine L. Milkman, two professors at the University of Pennsylvania.… Read the full article

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Make ’em sick, make ’em well

Anger and anxiety are the No. 1 attribute of messages that get shared, found Jonah Berger and Katherine L. Milkman, two professors at the University of Pennsylvania.

Appeal to fear
Lead with the problem … Follow up with the solution to appeal to readers’ anger and anxiety. Image by pixel-shot

They reviewed some 7,000 articles that appeared in The New York Times to determine what distinguished pieces that made the most-mailed list.

They found that anger is 34% more likely to go viral. That’s equivalent to spending an additional 2.9 hours as the lead story on NYTimes.com. And that’s nearly four times the average number of hours articles spend in that position.

That makes anger the No. 1 technique for getting your target audience to read your blog posts and pass them on.

Tap the anger advantage.

So how can you use that?

Use a marketing technique called “Make ’em sick, make ’em well.” That is, lead with the problem that’s making your target audience angry, follow up with your solution to their problem.

As ad man David Ogilvy counseled, “When you advertise fire extinguishers, open with the flames.”

Communicators are often too eager to rush in with the product, service or idea. After all, that’s what we’re selling. But first, show your audience members how bad life can get without your product, service or idea.

Here’s how it works, from a financial services campaign:

Make ’em sick

If you’re an individual trustee managing trust assets on your own — even if you’re working with a professional investment adviser — you are personally responsible to the trust for the performance of its assets.

Make ’em well

To protect yourself against a lawsuit and possible damages for poor performance, turn to ABC’s XYZ service.

Lead with the problem.

Remember: Fire first, fire extinguisher second.

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